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Salesflare Reviews

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4.0
7 Reviews
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About Salesflare

Salesflare.com is a CRM platform tailored for small to mid-sized businesses selling B2B. It's celebrated for its user-friendly interface and automation capabilities that help streamline sales processes. The platform acts as a unified hub for managing customer interactions, deals, and leads. Key features include automated address book, data enrichment, email, meeting, and call sync, and account & contact suggestions. Salesflare also offers visual sales pipelines, automated reminders, email and web tracking, shared communications, and customizable reporting. It integrates with tools like Gmail, Microsoft 365, and Zapier to boost productivity.

Salesflare Pros & Cons

Pros of Salesflare:

  • Ease of Use: Salesflare is known for its user-friendly interface, making it easy to navigate and use, even for those without extensive CRM experience.
  • Automation: The platform automates tedious tasks like data entry, lead generation, and email tracking, saving time and effort.
  • Integration: Salesflare seamlessly integrates with various systems, including email and calendar apps, ensuring efficient data synchronization and meeting records.
  • Customization: Users can customize the stages of the selling process and tailor the CRM to fit their exact sales rhythm.
  • Visual Overview: The software provides a clear and visual overview of the sales pipeline, making it easier to track and manage leads and opportunities.
  • Automation of Sales Tasks: The workflow management feature automates nearly half of the sales tasks, making it a sturdy tool for SaaS sales professionals.
  • Efficient Data Entry: Salesflare significantly reduces the need for manual data entry by automatically extracting contacts from social media and other communication channels.

Cons of Salesflare:

  • Multiple Reminders: Instead of a single reminder, multiple reminders are sent out, which can be confusing.
  • Email Reconnection Issues: Users occasionally experience issues reconnecting their email to Salesflare.
  • Limited Customization Options: While generally user-friendly, Salesflare could benefit from more customization options to better accommodate unique business needs.
  • Lack of Reply-Detection in Email Marketing: The email marketing feature lacks reply-detection, making it less efficient for tracking responses to marketing emails.
  • Confusing Contact Addition Process: The process of adding contacts in Salesflare can be confusing and time-consuming, requiring manual input every day.
  • Limited Integration with Messenger Apps: Despite strong integration with other systems, Salesflare currently does not support integration with Messenger apps, limiting its effectiveness in managing client conversations on these platforms.
  • Reporting Functionality: The reporting functions could be more detailed, providing a clearer overview of sales performance.

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Salesflare Customer Reviews (7)

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Salesflare Customer’s Q&A

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Salesflare Features and Benefits

Salesflare is a customer relationship management (CRM) platform designed for small to mid-sized companies in the B2B industry. It's known for its user-friendly interface and automation capabilities, which help streamline sales processes. Here are some of its key features and benefits:

  1. Automated Data Capture: Salesflare can automatically capture data from emails, calendars, and calls, reducing the need for manual data entry.

  2. Unified Sales Workspace: It provides a unified workspace with built-in tools for managing customer interactions, deals, and leads.

  3. Intuitive Interface: The user-friendly interface encourages user adoption and makes it easy to navigate through the platform.

  4. Actionable Sales Analytics and Forecasting: Salesflare provides actionable sales analytics and forecasting, giving you insights into deal performance and sales metrics.

  5. Automated Reminders: The platform sends automated reminders for follow-ups, replies to emails, or adding notes, ensuring you never miss a lead.

  6. Email and Web Tracking: Track when people open your emails, which links they click in these emails, and what they read on your website.

  7. Shared Communications: Share all your team's communication with a customer in one place, so you can serve your customers as a true team.

  8. Customizable Reporting: Build reports and dashboards that inform you how your team is doing and how you can improve your sales approach.

  9. Integration with Other Tools: Salesflare integrates deeply with LinkedIn, Gmail, and/or Outlook, among other tools, boosting your productivity.

These features make Salesflare a powerful tool for increasing sales productivity, improving communication, enhancing sales insights, and facilitating team collaboration.

Salesflare Pricing

Salesflare offers three pricing plans: Growth, Pro, and Enterprise.

  • Growth Plan: $29/user/month (billed annually) or $35/user/month (billed monthly). This plan includes features such as automating CRM data input, tracking emails, links, and website visits, using a fully functional sidebar and mobile app, and sending personalized email campaigns. It also includes 25 email finding credits.

  • Pro Plan: $49/user/month (billed annually) or $55/user/month (billed monthly). This plan includes all the features of the Growth plan, plus the ability to create and send multi-step email workflows, set user permissions, and create custom insights dashboards. It also includes 500 email finding credits.

  • Enterprise Plan: $99/user/month (billed annually) for a minimum of 5 users. This plan includes all the features of the Pro plan, plus custom training for your team, data migration done for you, and a dedicated account manager. It also offers unlimited email finding credits.

Salesflare FAQs

FAQ

Salesflare Alternatives

Here are the top 10 alternatives to Salesflare:

  1. HubSpot Sales Hub: A powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics for growing teams.

  2. Freshsales: A sales CRM built to help stop juggling between multiple tools. It’s ideal for small businesses and refreshing for enterprises.

  3. Salesforce Sales Cloud: Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.

  4. Pipedrive: A Web-based Sales CRM & Pipeline Management Software. Pipedrive focuses on making more sales happen with less time needed for admin.

  5. Zoho CRM: An online customer relationship management software for managing your sales, marketing & support in a single system.

  6. Insightly: A CRM and project management app that helps small to medium businesses deal with the vital task of managing contacts, organizations, partners, vendors and suppliers.

  7. Odoo: An open-source suite of integrated business applications actively programmed, supported, and organized by Odoo SA.

  8. EspoCRM: An open-source web application designed to build loyal relationships with customers and boost company's sales.

  9. Thryv: A software to help local businesses run and grow. CRM, Text and Email Marketing, Social Media, Websites and more.

  10. ActiveCampaign: A cloud software platform for small-to-mid-sized business and is based in Chicago, Illinois. The company offers software for customer experience automation, which combines the email marketing, marketing automation, sales automation, and CRM categories.

FAQ

How To Open A Salesflare Account?

To open an account on Salesflare, follow these steps:

  1. Install the Gmail/Outlook plugin, LinkedIn sidebar, & mobile app: This equips you with the Salesflare sidebar in your inbox/LinkedIn account and the mobile app. From the moment you install the plugin, your emails and link clicks are automatically tracked.

  2. Synchronize your calendar: Sync up your meetings and emails to Salesflare. When you connect your calendar(s) and email(s), your meetings and emails with contacts are automatically pulled into your task list and account timelines.

  3. Create a few accounts, with linked contacts & opportunities: Familiarize yourself with how Salesflare automatically pulls things together and how the different entities (accounts, contacts & opportunities) relate to each other. Make a few accounts, add some contacts to accounts, create a couple of opportunities, and see what's pulled into the timelines.

  4. Create accounts: There are four easy ways to create these accounts. Using the orange plus button, create an account from your contacts list, create an account from emails (exclusively for Gmail and Outlook users), and create accounts from the suggested accounts that are based on your email interactions.

  5. Add contacts to accounts: Once you have created an account, you can begin adding your contacts to this account. Salesflare suggests contacts for you based on email domain, or you can add them manually.

  6. Share accounts with your team members: You can add other team members to the account if they too are involved in selling to them. Once you invite team members to the account, they too will be able to see the account timeline and the contacts will be shared as well.

Remember, the accounts listed in the ‘Accounts’ tab of Salesflare are the companies you are selling to. When creating an account, fill in the account name and website for Salesflare to be able to pull in relevant data. When you fill in the account website, it pulls in data like address, phone number, social profiles, etc. based on what's publicly available. It will also make it possible for Salesflare to suggest contacts that you or your team members already know at the account.

That's it! You're all set to use Salesflare.

FAQ

What are the available plans and pricing options offered by Salesflare?

Salesflare offers three plans: Growth for $29 per user/month (billed annually), Pro for $49 per user/month (billed annually), and Enterprise for $99 per user/month (billed annually).
FAQ

What is the cancellation policy for Salesflare?

Salesflare allows you to cancel your ongoing plan whenever you want, with no need for a multi-year contract or prior notification. You will immediately stop being charged upon cancellation.
FAQ

Are there any hidden or additional charges for Salesflare features?

No, all features are included in the pricing plans and there are no hidden or additional charges for any feature beyond the pricing listed on the Salesflare website.
FAQ

Does Salesflare offer a free trial?

Yes, Salesflare offers a free trial for all of its plans, which provides users with a chance to explore the features of the software before making a purchase decision.
FAQ

Salesflare.com Return Policy?

Salesflare.com, being a provider of CRM services that are digitally delivered, does not have a shipping policy. However, they do offer a return policy that allows users to cancel their service within 30 days. This policy ensures that customers can try the services and decide if they meet their needs without long-term commitment.

FAQ

What are the pricing options for Salesflare?

Salesflare offers three main pricing plans. The Growth plan costs $29 per user/month when billed annually or $35 on a monthly basis. It includes essential CRM features, automated data input, and email tracking, among other benefits. The Pro plan is $49 per user/month annually or $55 monthly, adding features like workflows of multiple emails and user permissions. The Enterprise plan is $99 per user/month for a minimum of five users, annually, encompassing all Pro features plus custom training and a dedicated account manager. All plans come with a free trial period, and there are no hidden fees or limits on the number of contacts or features.

FAQ

About Salesflare.com Prices and Cost?

Salesflare.com offers a tiered pricing structure with three main plans. The Growth plan is priced at $29 per user/month when billed annually, or $35 on a monthly billing cycle. It includes all the essential CRM features, automated data input, email and website visit tracking, a LinkedIn sidebar, email sidebar, mobile app, and personalized email campaigns, along with 25 email finding credits. The Pro plan, which is the most popular, costs $49 per user/month annually, or $55 monthly. It builds upon the Growth plan by adding workflows of multiple emails, user permissions, custom dashboards, and 500 email finding credits. For larger enterprises, the Enterprise plan is available at $99 per user/month with an annual commitment for a minimum of five users. This plan includes all features of the Pro plan plus custom training, data migration services, a dedicated account manager, and unlimited email finding credits. Salesflare also guarantees simple, predictable pricing without hidden fees, fair pro-rata billing, and a free trial period without requiring a credit card.

FAQ

About Salesflare.com Popular Products and Services?

Salesflare.com is renowned for its CRM services tailored for small businesses. The platform's popular features include an automated address book, data enrichment, and syncing of emails, meetings, and calls. It offers a visual sales pipeline, automated reminders, and email and web tracking to ensure flawless follow-ups. For team collaboration, it provides shared communications, relationship intelligence, and a permissions system. Salesflare integrates with a wide array of tools and software, including LinkedIn, Outlook, Gmail, and over 5,000 apps via Zapier, making it a versatile choice for enhancing sales productivity.

FAQ

How does Salesflare compare to other CRM platforms?

Salesflare stands out in the CRM market with a score of 9.8/10, positioning it ahead of other platforms such as HubSpot CRM & Sales Hub (8.3/10), Pipeliner CRM (7.2/10), and Freshworks CRM (7.0/10). It is praised for its ease of use, automation capabilities, and integration with over 5,000 apps through Zapier. Salesflare's focus on small businesses and its ability to automatically enrich leads and sync communications across emails, meetings, and calls make it a strong contender for companies looking to enhance their sales productivity and follow-up processes.

FAQ

Are there any customer reviews for Salesflare?

Salesflare has received positive feedback from users, with many highlighting its ease of use, intuitive interface, and reliable customer service. Users appreciate the CRM's integration with Gmail and Outlook, as well as its ability to automatically fill out address books and track interactions. The LinkedIn tool has been mentioned as particularly useful. However, some users have noted that while the pricing is generally considered fair, it could be more accessible for small businesses. Additionally, there are comments about the bulk edit options being somewhat limited and the management of custom fields can be cumbersome. Overall, Salesflare seems to be well-received for its comprehensive features and support.

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